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Fast, Smart and Easy Customer Engagement

Most Companies Convert 2% of Website Visitors. Zotly Live Chat Converts 3-5X More.

Here's Exactly How.

After analyzing 2.2 million conversations that generated over $5B, we discovered why: buyer-led conversations that follow their journey convert 3-5X better than pushy scripts.

Zotly Live Chat is buyer-led conversation software that converts 3-5X better because it's trained on what actually worked, not what should work.

"No Per-Seat Pricing Nonsense Pay for actual conversations, not empty chairs. That's why you get AI chatbots plus live chat software and we're 50-70% cheaper for most teams."
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  • Built by Chat Metrics Team
  • 3,00,000 Conversions Delivered
  • 10 years of real experience
2%-out

Right now, while you're reading this:

  • 98 visitors out of 100 are leaving without contacting you
  • They are researching and leaving
  • You have no idea what they wanted
  • Your competitors are capturing them
  • You're losing 3 -5X your average deal size today

The real problem?

You're either using company-led chat that pushes your agenda, or no chat at all.

The solution?

Buyer-led conversations that follow their journey.

Why Chat Usually Fails (The Truth)

Company-Led Chat Pushes Your Agenda:

  • Opens with no-one there or a demanding chatbot
  • Immediately asks for email
  • Follows rigid scripts
  • Treats everyone the same
  • Result: 2% conversion

Buyer-Led Chat Follows Their Journey:

  • Opens with: "Looking at [specific page]? Here's what others in your industry ask..."
  • Provides value before asking anything
  • Adapts to their behavior
  • Recognizes intent patterns
  • Result: 10% conversion

The difference? We trained our platform on 300,000 successful conversions. We know what works because we've measured it 2.2 million times.

Our Credentials Aren't Marketing - They're Math

2.2 Million

Conversations Analyzed Not theories. Real data.

3-5X

Average Conversion Improvement What our customers actually see.

300,000 Conversions

Delivered Qualified leads, not just chats.

$5 Billion

Pipeline Generated Actual revenue tracked.

Free Forever
Test everything
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Here's Exactly What Zotly Live Chat Costs and Why

Enterprise
Custom Plan
Chat with us

Starter

Early Stage
$ 149
Month
  • Up to 5 agents
  • Up to 300 Chats
  • 14-Day Free Trial
Get Started
No Credit Card Required

Team

Most popular
$ 299
Month
  • Up to 10 agents
  • Up to 1000 Chats
  • 14-Day Free Trial
Get Started
No Credit Card Required
Popular

Business

High volume
$ 599
Month
  • Up to 20 agents
  • Up to 2000 Chats
  • 14-Day Free Trial
Get Started
No Credit Card Required

Why we price on usage, not seats: Because paying for inactive users is stupid. You pay for actual conversations that make actual money.

See Full Pricing Comparison Chart

When Zotly Live Chat Works Best

We've designed Zotly Live Chat to work for almost everyone, but here's where we truly excel:

You'll love Zotly Live Chat if:

  • You want to test with zero risk (free forever plan)
  • You're tired of paying for unused seats
  • You care about conversion rates, not vanity metrics
  • You want AI trained on real success, not theories
  • You believe in starting simple and scaling up

You might prefer competitors if:

  • You need built-in video calling (we focus on text that converts)
  • You want a full CRM replacement (we integrate with your existing CRM)
  • You need 50+ native integrations today (we're adding more monthly)

But here’s the thing: With our free forever plan, you can test Zotly Live Chat alongside any competitor. Most customers find that converting 3-5X better makes up for any missing bells and whistles.

We do ONE thing brilliantly: Convert 3-5% more of your visitors using buyer-led conversations.

And with free forever pricing, there’s literally no reason not to try it.

The Honest Comparison Table
The Honest Comparison Table

The bottom line: We’re not the biggest. We’re not the oldest. But we convert 3-5X better.

What Our Customers Actually Say

The Good

"Went from 2.3% to 8.7% conversion in 30 days. The ROI is insane."
Sarah Director of Marketing
"Finally, chat pricing that makes sense. No more paying for empty seats. And we are converting 3X better."
Michael SaaS Founder

The Bad

"Wished it had more native integrations. Using Zapier for now."
Jennifer Operations
"Too simple for our complex enterprise needs."
Fortune 500 Company

Our Response: We built Zotly Live Chat for the 90% of companies that want results, not complexity. If you need 50 features you’ll never use, we’re not for you.

Don’t just take our word for it. Here’s what our customers have to say:
I highly recommend Chat Metrics for their exceptional 24/7 sales-focused chat services, which have been vital to QSN Health for over five years. Their team's professionalism ensures seamless interactions and effective lead conversions, and I have never needed to lodge a complaint. Chat Metrics' dedication to client satisfaction makes them an invaluable asset to any business seeking reliable, results-driven chat services.
nigal
NigelDirector, QSN Health
I've been using Chat Metrics for nine years at Richmond Skin and Laser Clinic, and they've significantly helped grow my business. Their 24/7 chat service captures potential client details from our website and sends them directly to our email. My receptionist then contacts these leads, which convert easily with knowledgeable follow-up. This process keeps our therapists busy and the business thriving. I highly recommend Chat Metrics for their invaluable support over the years.
Karen Austin
Karen Austinmanaging director of Richmond Skin and Laser Clinic
I didn’t realize how easy the onboarding process was, and as for booking sales-qualified demos – they nailed it”
amy
Amy Marion
SaaS
We've been partners,wow, almost six years now. It's been the most amazing service. It really does make a huge difference to the amount of conversions and leads that you get on your website. And the really great thing is that the people realize that they're actually talking to a real human as opposed to some ChatBot that,, really can't answer the question. I find it amazing and I really have to thank you. It's really great service.
lisa
Lisa Sweeney
We joined up originally to get greater conversions from our website into patient bookings. and we found that we did achieve that. We've had great follow-up support care from Chat Metrics. Even when things haven't gone completely to plan, they have been quickly resolved, which has been great. There's a human connection, which is important to us. We're certainly in a human business, so we're very grateful for that. It all runs very smoothly and professionally, so thanks to metrics.
Matt
Matt
Health Services
How to Get Started (Really, It's This Simple)
1

Step 1: Start Free

No credit card. No sales call. Just start.

Begin Free
2

Step 2: Install (30 seconds)

Copy. Paste. Done.

3

Step 3: Train Your AI (2 minutes)

Add your URL and click “Train”!.

4

Step 4: Watch It Work

Most see first conversion within 48 hours.

  • No contracts.
  • No setup fees.
  • Cancel anytime.
Why We Built This

We’re the Chat Metrics team. For 10 years, we managed a Zotly live chat that generated $5B in pipeline.

We used every tool. We saw what worked and what didn’t. We got frustrated with:

  • Paying for seats we didn't use
  • Generic AI that couldn't convert
  • Slow-loading widgets killing our SEO
  • 2% conversion rates when we knew 3-5X was possible
Why Choose Zotly

So we built what we wished existed. Software that does Buyer-Led automatically.

Zotly Live Chat isn’t our theory. It’s our proven experience.

Read Our Full Story
What Happens When You Convert 3-5X More Visitors

Today:

You're converting 2% (or 0%)

Week 1:

Zotly Live Chat installed, first conversions happening

Month 1:

Hitting 5-7% conversion consistently ROI proven

Month 3:

Optimized to 10%+, CEO and CFO are smiling

Month 6:

Competitors wondering what changed

Year 1:

Market leader in your space

Because here’s the truth: When you convert 5X more visitors than competitors, you don’t compete.

You dominate.

You Have Three Options
1

Option 1: Do Nothing Keep losing 98% of your visitors. Your choice.

2

Option 2: Use Traditional Chat Convert 2%. Better than nothing.

3

Option 3: Use Buyer-Led Conversations See 3-5X improvement like our other customers.

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